Manhattan

Li-Lac Chocolates

Dessert

OVERVIEW
If there’s one thing you need to know about me, it’s that I can’t resist a candy store! And when that candy is homemade? Count me in. Li-Lac Chocolates, tucked away in Chelsea Market, is a sweet haven. What sets this shop apart is their attention to detail when it comes to food allergies. Every chocolate in their display is clearly labeled for allergens like gluten, nuts, and dairy. When I asked about other grains (corn, specifically), the staff didn’t miss a beat. The wonderful gentleman helping me pulled out the ingredients book and went over every single item I was interested in. I was beyond impressed—talk about customer service! I walked away knowing exactly what I was indulging in, and I highly recommend this place to anyone with food sensitivities.

SUGGESTIONS
‍My only suggestion? Get there ASAP and buy a lot of chocolate!

MENU
Although this isn’t your typical restaurant review, it’s worth mentioning for fellow sweet-tooth adventurers with allergies!
They don’t have a dedicated allergy menu covering all of the top 11 allergens, but they do label for gluten, dairy, and some nuts.
Here’s a quick breakdown:
• Online Menu: They offer online ordering with some allergy info (mostly gluten, dairy, and nut), but if you need more details,
I recommend giving them a call—they’re super helpful.
• Allergy Symbols/Labels: Both in-store and online, there are symbols and allergy notifications for many products,
though not a full breakdown of all ingredients.
• Ingredient Transparency: In-store, the staff will pull out the recipe book and go through any specific allergens with you,
which I found super reassuring.
While substitutions aren’t possible (since the chocolates are already made), the variety in desserts, including vegan and dairy-free options, is impressive.
If you have any special requests, they seem happy to guide you toward safe choices.

2.5 Star

SERVICE
‍The service here is top-notch. The staff went above and beyond to make sure I felt safe and informed about every chocolate I was eyeing. Here’s what stood out:
• Attentiveness: The staff listened carefully, asked clarifying questions, and were more than willing
to double-check ingredients for me.
• Customer Care: Even with my grain allergies, which led to a lot of back-and-forth questions,
they were patient and never made me feel like a burden. I felt genuinely cared for.
• Knowledge: They were extremely knowledgeable about the products, and when they weren’t sure,
they took the time to find the answers.

Overall, Li-Lac Chocolates nailed it in terms of allergy-friendliness and service. If you’re navigating food allergies and
still want to indulge in some top-tier sweets, this is definitely
a spot to check out!